Santa Rosa Consulting Chosen by Berkshire Health Systems to Provide Meditech Expanse Implementation Services

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Santa Rosa Consulting, Inc., a leading provider of management consulting and information technology services for the healthcare industry and a MEDITECH READY-certified firm, announced today that Berkshire Health Systems, a leading not-for-profit provider of superior and comprehensive healthcare services, has selected the firm to lead its MEDITECH Expanse system implementation.

“Our partnership with Berkshire confirms Santa Rosa’s position as an industry leading EHR implementation provider,” said Mike Ragan, president of Santa Rosa Consulting. “We are especially excited to expand our presence in MEDITECH’s home state of Massachusetts to support this large-scale implementation effort. Berkshire is the region’s leading provider and we are proud to be a part of this critical initiative, to not only support the implementation of this advanced technology, but to support Berkshire’s continued efforts to improve the overall patient experience.”

Santa Rosa began working with Berkshire during the vendor selection process, to assist with identifying the right system to support their clinical, operational and IT needs across multiple locations. In addition to the initial assessment, Santa Rosa developed a detailed implementation budget to address hardware, software, staffing, implementation, training costs, and to develop an implementation plan for both its acute and ambulatory practices. In the next phase, Santa Rosa will oversee all steps of the MEDITECH Expanse implementation from system design and build through go-live support.

“Santa Rosa provided the level of creativity and flexibility we needed to make an EHR selection. The team has been willing to go the extra mile for us, and it only made sense that we continue to work with them for the implementation,” said Bill Young, chief information officer at Berkshire Health Systems. “We’re confident in Santa Rosa’s system knowledge and experience across ambulatory and acute environments to successfully lead this project.”

By selecting Santa Rosa for the MEDITECH Expanse implementation, Berkshire will benefit from a dedicated team that will:

  • Provide an implementation design that is based on optimized workflows and incorporate quality improvement methods
  • Provide an expedited system build supported by expanded test capacity via automated testing solutions
  • Advance training via a combination of Sedona eLearning and classroom sessions
  • Optimize the system beginning day one during the initial implementation effort to achieve organizational objectives

“An implementation of this magnitude only occurs once every couple of decades for providers like Berkshire. We are thrilled to play an important part in it’s success,” said Mark Scruggs, executive vice president  at Santa Rosa. “Our vendor-neutral EHR expertise allowed us to present a number of viable options for Berkshire to select from, to meet their defined objectives. Ultimately, by deciding to upgrade to MEDITECH’s next generation platform, Expanse, the organization will be well positioned to meet the critical healthcare demands of lowering costs while improving the health of their patient population.”

Berkshire is one of several Massachusetts healthcare providers Santa Rosa has partnered with for MEDITECH implementation services, making the firm one of the top EHR implementation consultants in the state. Other providers Santa Rosa has worked with include Signature Healthcare Brockton Hospital, Lawrence General Hospital, as well as, a  number of other regional health systems to deliver optimized and advanced full service capability in support of the Expanse platform.


Santa Rosa Consulting provides management advisory and technical consulting services across the spectrum of vendor and IT products and systems. We empower better healthcare by designing, creating, staffing and sustaining IT solutions that deliver quantified value. Founded in 2008, Santa Rosa Consulting is managed by industry veterans with an average of 20 years of healthcare information technology experience. Santa Rosa is recognized for delivering world-class services and solutions and has received Modern Healthcare’s Best Places to Work in Healthcare award multiple years in a row. For more information, visit or call (866) 944-4772.


Berkshire Health Systems is the region’s leading provider of comprehensive healthcare services. With award-winning programs, nationally-recognized physicians, world-class technology and a sincere commitment to the community, BHS is delivering the kind of advanced healthcare most commonly found in large metropolitan centers. For more information, visit

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