A strategic approach to implementation is essential to reducing cost, streamlining the transition and ensuring that every facet of your organization is ready for change. Our readiness assessment and pre-implementation planning helps you develop a comprehensive plan to optimize MEDITECH Expanse.

Our team can help develop organizational buy-in, alleviate frustrations, correct bad habits, and better attain ROI. By establishing a proactive and rigorous monitoring and a rapid intervention program, we effectively mitigate predictable risk and minimize downside performance.

Give your team the knowledge they need to successfully navigate all necessary implementation activities — from planning to design and build to testing, training and go-live, including comprehensive program management. Our experience includes Magic, Client Server, 6.x, and Expanse and our implementation knowledge of Acute, Ambulatory and Home Care.

The strongest ally that you can have when facilitating an implementation is a user who truly understands the system. Our Physician Training methodology, utilizing Sedona Learning Solutions, quickens EHR adoption by engaging physicians early, before formal training is scheduled, using a proven communication strategy to share information.

With MEDITECH Legacy Support, your staff needs to stay focused on adopting the new system, rather than battling issues and concerns about the old one. Our team has extensive experience with both Client Server and Magic applications so we are able to triage and support your users effectively – even on non-MEDITECH legacy systems.

Achieving your objectives, seeing results, and getting the most from MEDITECH ultimately depends on achieving full system usage and optimization. Optimization Services assesses your current state and identifies actionable opportunities for productivity improvement and efficiency gains.

A new system will inevitably bring an influx of help requests. Supplement your existing resources with Santa Rosa’s expertise to make sure those problems are solved — quickly.

• Comprehensive Integrated Project Plan with supporting module specific work plans
• Commitment to strong governance
• Charter with scope, guiding principles and project metrics
• Superb issue management and follow up
• Risk matrix with potential impact and mitigation strategy
• Unique quality assurance auditing process
• Project closure review of business objectives and lessons learned