Side-by-side with your team, establishing and executing the plan with precision.

Santa Rosa’s Activation Solutions utilizes a three-phase go-live support methodology that powers a proven, replicable and scalable process that enables our team of professionals to work closely with yours to plan and execute a highly successful EHR or system go-live. Our key differentiators provide distinct value and benefits.


The success of any go-live is driven by effectively developing and executing a comprehensive and adaptable project plan. Our approach to this phase of the project is unique to Santa Rosa and lays the foundation for a successful project. Santa Rosa’s dedicated, experienced Operations Team works with you to develop a tailored project plan beginning with our Onsite Assessment. We don’t charge for this planning as it is Santa Rosa's investment in our shared success.

Planning Step 1: Finalize Project Scoping & Coverage Plan

Planning Step 2: Onsite Assessment

Planning Step 3: Roster Development

Planning Step 4: Schedule Development

Planning Step 5: Client-specific HR Requirements

Planning Step 6: Coordinate Logistics


Execution Step 1: Fly-in Day & Project Orientation

Execution Step 2: EHR Orientation

Execution Step 3: Management & Oversight

Execution Step 4: Resource Change Management

Execution Step 5: Taper Management

Execution Step 6: Issue Escalation & Resolution

Execution Step 7: Client Communication

Execution Step 8: Financial Performance Management


Knowledge Transfer

Santa Rosa’s world-class Activation Services can be delivered as a stand-alone project or under our proprietary Activation as a Service program offering ongoing continuity of approach, resources and local knowledge across anticipated future go-lives. Optional services include , technical dress rehearsals, Legacy Support Services and Clinical Help Desk support.

Contact us to put our Activation Solutions to work for you.