Enterprise Application Integration


Achieving interoperability involves much more than just Electronic Data Interchange (EDI). It requires proper and appropriate implementation of standards, not just within the organization, but also throughout the extended enterprise. It involves intimate knowledge of the business workflow and how the applications support those processes. It involves understanding the supporting infrastructure, systems architecture, security models, and compliance requirements. Additionally it involves a true understanding of the business impact should this integration not be available or implemented appropriately.

Experts in the prevailing integration paradigms and technologies, Santa Rosa helps you reach your specific, unique goals by combining today’s leading technologies, experience, and proven methodologies. We provide our clients with flexible comprehensive and affordable ways to overcome the challenge of application integration.

Industry Education

Technology, vendors, and standards are constantly changing making it difficult to stay current on the EAI market and to incorporate meaningful activities into business planning. Santa Rosa offers tailored education on EAI products, services, standards, and architecture and how they are best applied to the organization.

Product Education and Mentoring

New middleware implementations or significant upgrades often pose a productivity challenge for the integration staff. Santa Rosa’s customized training and mentoring to your integration staff offers practical insight, proven best practices, and product implementation assistance beyond the middleware vendor’s training programs, also allowing for group or individual training at your pace and expertise level. Santa Rosa believes in training your staff the same as we would our own and leave you with a sense of full disclosure and product knowledge to support each facilities on-going needs.

System Selection

There are dozens of middleware applications and integration technologies available. Choosing the products that are appropriate for your requirements and budget can be difficult and time consuming. Santa Rosa provides services for all phases of the selection life cycle including RFI and RFP development, facilitation, evaluations, and contract negotiations; matching your specific functional, technical and budgetary requirements to the appropriate industry services and products.

Architectural Assessment

Workflow, performance and supportability can be negatively impacted by poor architectural design. Santa Rosa will evaluate your current methods, tools, and processes for application integration and event management providing guidance and recommendations to provide a robust, stable, secure, and efficient EAI infrastructure that will meet your needs today and tomorrow.

Dataflow Analysis

New application implementations require interoperability with the business process framework. Santa Rosa will design and/or optimize of the organizations workflow, event triggering, and message flow to provide optimal interoperability between disparate applications.

Architectural Design and Optimization

Santa Rosa brings its industry experience and implementation know-how with leading middleware vendors such as Sun Microsystems (SeeBeyond), HealthVision (Cloverleaf), Orion Health, Siemens, Epic Systems and Cerner to provide a highly available, robust, scalable and secure EAI infrastructure. Services include the architecture of the middleware applications, server’s configurations and sizing, as well as specific interface design and requirement documentation.

Implementation Services

New application implementations or version upgrades normally result in new application integration projects; creating temporary project work that requires point expertise. Santa Rosa’s consultants support your interface analysis, development, testing, and go-live activities utilizing your infrastructure and tools. Experts in HL7, XML, X12, and COLD document integration, we follow your organization’s standards or you can leverage our proven best practices and methodologies. Santa Rosa consultants follow the integration industry and quickly become involved in, and experts of, new technologies as they become available. With new IHE and DICOM standards on the horizon we can assist in getting your staff up to speed or with the build of new message standards.

Upgrades

As the EAI vendors continue to enhance their solutions, upgrades are inevitable and rarely easy and may even require re-architecting your current interfaces. Santa Rosa provides guidance and implementation services to keep you current; assessing your current environment, structuring the right upgrade strategy and providing the appropriate upgrade and implementation services. Santa Rosa consultants will help your organization from the planning through post upgrade support and issue resolution, providing you with a single source for enterprise EAI upgrade needs.

Strategic Staffing

Occasionally, there is more project demand than resources and retaining qualified staff is always challenging. Santa Rosa provides short and long term staffing of experienced, vendor certified consultants to help you get your projects done. Santa Rosa also staffs consultants with the background and expertise to lead your projects from inception through completion, while providing you with best practices and ongoing support documents and templates for your organization.