Santa Rosa Consulting

MEDITECH Advanced Clinical Services

Healthcare organizations face many opportunities associated with clinical transformation and the development of advanced clinical systems. With a significant focus surrounding funding of an advanced electronic medical record (EMR) via the American Recovery and Reinvestment Act of 2009 (ARRA), implementing and optimizing advanced clinical systems (ACS) and services will be imperative in the successful reimbursement. Advanced clinical services will also play a significant role in achieving patient safety initiatives, e-prescribing, and long term advances in research associated with continued improvement in evidence based medicine. Santa Rosa Consulting is poised to provide experienced, seasoned professionals to assist with your strategies focused on these initiatives.

Our Advanced Clinical Services team is staffed with experts who have deep experience with the MEDITECH system. Our team has a proven approach to determine scope, impact and implementation for all of our Advanced Clinical Services projects. By utilizing a standard approach, we are able to ensure timely and cost-effective solutions.

Advanced clinical system implementations cannot be performed in a vacuum. Realizing this, we provide a wide range of services poised to maximize your overall investment in MEDITECH’s advanced clinical systems. Our services include:

• Physician Order Management (POM)
• Physician Documentation (PCM)
• Clinical Documentation, Multi-disciplinary (PCS/NUR)
• Emergency Department Management (EDM)
• Bedside Medication Verification (BMV)
• Electronic Medication Administration Record (eMAR)
• Prescription Management (RXM/AOM)
• Operating Room Management (ORM)

Readiness Assessments

Santa Rosa Consulting and our people understand the importance of planning and understanding current states within various departments and disciplines within a facility. As organizations understand where they need to be to capture and maximize the allotted ARRA stimulus dollars we can offer the following readiness services to help organizations of all sizes prepare for an Advanced Clinical implementation:

• Analyze current system functionality and utilization
• Evaluate staff knowledge level of systems
• Assessment of costs to implement Advanced Clinical Systems

Process Assessment and Redesign and Optimization

Santa Rosa Consulting has experience assisting Clients of all sizes with MEDITECH application optimizations and redesigns. Our experience includes both Magic and Client Server platforms. We understand the importance of being on top of the latest software versions within each application so the end-user can maximize the functionality. This includes the most up-to-date versions (5.6) of the software across the clinical, advanced clinical, ancillary, revenue cycle, administrative and general financial applications. Our unique approach of flexible staffing has helped create successful, timely and affordable solutions for our Clients.

• Assess and build current workflow documentation and compare against transformational changes with systems and practices
• Review current workflows and determine a readiness assessment plan
• Evaluation of current processes with system impact
• Evaluate costs associated with adoption of redesign
• Determine potential cost savings and safety

Pre-Implementation Planning

Santa Rosa Consulting believes it is important the plan of action for the implementation be adequately defined to ensure the initiative’s ultimate success. We believe the use of our toolsets and their unique ability to assess current state, provide gap analysis information and provide a total cost of ownership helps ensure a more productive and well implemented product. Key items services that we offer as part of their pre-implementation services are:

• Early phase analysis
• Aligning organizational strategies to system operations
• Development/Analysis of RFI/RFPs
• Project Management Documentation Development

Implementation of Advanced Clinical Systems

Our people, our experience and our process help our clients work towards successful ACS implementations. As part of the process we understand that the following phases are critical phases and must be focused on during the implementation:

• Alignment of service initiatives
• System design
• System build
• System testing
• Super user/end user training
• Appropriate post live support
• On-going methodology for utilizing upcoming MEDITECH upgrades
• Project Oversight
  • Project strategy development
  • Project leadership
  • Project management

By selecting Santa Rosa Consulting, you have a partner who has experience with the Technology and Application challenges that face every hospital today.